Several months ago, I went to the office to pick up a few things left behind after shifting to fully remote work last March. The rows of vacant desks were as orderly as an org char ...

In a recent workshop, we assembled a group of managers involved in largescale digital transformation initiatives in their various organizations. As part of the discussion, we first ...

Quarterly earnings calls need an overhaul. Management expends great effort preparing for them, investor relations officers view them as crucial venues for sharing the equity story ...

“The costs of demand variability can put you out of business.” That blunt assessment, recently offered to us by the director of sales and operations planning at a Fortune 500 c ...

The rise of crowdsourcing platforms as a potential source for innovative ideas presents a challenge: How do you attract contributors to work on your particular problem?1 Past resea ...

Unfortunately, it is not uncommon for leaders to ask their employees to cross ethical lines. Consider the following examples from a pilot study we recently conducted: A sales repre ...

ONE YEAR AGO, we saw an unprecedented number of business leaders acknowledge the systemic racism that continues to limit the opportunities and endanger the lives of Black Americans ...

After corporations committed to dramatically increasing their focus on racial equity in response to the killing of George Floyd in May 2020, the hard work of making the changes nee ...

Many organizations have ramped up their investments in diversity, equity, and inclusion — largely in the form of anti-bias training, employee resource groups, mentoring programs, ...

In the 10 organizations we analyzed, we saw some striking differences in network connectivity across demographic subgroups. Although each organization’s breakdown was unique (lar ...